Privacy Policy
Bark and Broom recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use, and sharing practices for this website.
With Whom Do We Share Your Information?
We do not share your personal information with others, nor do we sell or rent any personal information that you provide to us through this website or through our customer service department, except with your consent or as described in this Privacy Policy. We engage third parties to perform services in connection with the operation of our business. These services may include payment processing, fraud protection, product customization, order fulfillment, shipping, marketing, and data analysis. We provide personal information to these third parties, but we authorize them to use it only in connection with the services they perform.
Please note that the practices described in this Privacy Policy apply only to information gathered through this website and do not necessarily reflect our practices regarding information gathered through other websites or offline means.
If you have any questions regarding this Privacy Policy, please contact us through our Contact Us section.
What Information About Me Is Collected and Stored?
We collect and store information that you enter into this website or provide to us. For example, when you open an account or place an order, we collect the following information:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Credit card number and expiration date
This information is used to process orders, ship products, send order and shipping confirmations, and provide customer service. It may also be used to contact you about sales, special offers, and new features, unless you opt out of receiving promotional communications.
We also collect certain information automatically when you interact with this website, such as your IP address, browser type, and traffic patterns. This helps us improve the website and offer a better user experience.
We use “cookies” to help identify account holders and enhance your shopping experience. Cookies do not contain personally identifiable information but are used to optimize your experience, such as saving your cart and maintaining your login session. We recommend keeping cookies enabled for the best experience.
Is Information Collected from Children?
This website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you are under 13, do not provide personal information to us and use the website only with parental supervision.
With Whom Do You Share Your Information?
We may release personal information if we believe it is necessary to comply with legal requirements, such as a court order, or to protect the rights, property, or safety of Bark and Broom, its affiliates, or others.
We may also share non-personal statistical information with marketing partners, advertisers, and other third parties, in aggregated form.
In the event of a business transaction, such as a merger or acquisition, your information may be transferred as part of the transaction, but we will ensure that the acquiring party follows the practices described in this Privacy Policy.
What Steps Are Taken to Keep My Information Secure?
We use security measures, including SSL encryption technology, to protect your personal information. Please ensure that you maintain the confidentiality of your password. If you suspect any unauthorized access to your account, please contact us immediately.
How Can I Access, Correct, and Update My Personal Information?
You can access, correct, and update your personal information by logging into your account on our website.
Can I Indicate Whether or Not I Want to Receive Promotional Communications?
You can opt-out of promotional communications by clicking the “unsubscribe” link in promotional emails or by contacting us at barkandbroom780@gmail.com.
What Happens When I Link to or From Another Website?
This website may contain links to third-party websites. Please be aware that this Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any external websites.
What About Contests, Sweepstakes, and Surveys?
When we run contests or surveys, we will provide specific rules for each. These rules will explain how your information is used and disclosed.
How Will I Be Informed About Changes Regarding This Privacy Policy?
We will notify you of any changes to this Privacy Policy by posting an updated version on our website and may send an email to inform you of any significant changes. Please check this page regularly for updates.
Payment Methods
Which Means of Payment Are Accepted by Bark and Broom?
You can pay for your purchases with the following methods:
- Credit/Debit Cards: MasterCard®, Visa®, UnionPay®
- COD (Cash on Delivery)
When paying by card, please provide the card number, expiry date, and card verification number.
Is My Payment Secure?
All transactions made on the Bark and Broom website are secure. The padlock symbol next to the address bar and the “https” in the URL indicate that the page is secure. We use Secure Socket Layer (SSL) encryption to protect your personal information.
However, please be aware that no online transaction can be 100% secure. While we take significant measures to safeguard your data, there is always some level of risk associated with online payments.
Do You Accept International Credit Cards?
Yes, we accept international credit cards. When placing an order, please enter the international billing address associated with your credit card.
Can I Place an Order Using a Bank Card That Is Not My Own?
Yes, you can use someone else’s card, but please provide the correct billing address associated with the card.
When Will My Credit Card Be Debited?
Your card will not be charged until your order is accepted and dispatched. However, some payment methods may show a temporary hold for the order amount as soon as the order is placed.
What Is the Security Code on My Payment Card?
The security code (CVV) is a unique 3 or 4-digit code used to secure online transactions:
- On the back of Visa/MasterCard, it is a 3-digit code in the signature field.
- For American Express, it is a 4-digit code found on the front of the card, above the card number.
